OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 64 comments received in the last 90 days.
06 September 2025
The sales team very very helpful and knowledgeable
12 August 2025
Customer Service
06 August 2025
Jack was very helpful with the handover etc
06 August 2025
The team were excellent. Any issues were with the Mini online system.
03 August 2025
Wow! Anabel was fantastic throughout. From when we first visited the Garage through to handover of the car.
02 August 2025
Anabel Bound gave great customer service throughout the purchasing experience.
02 August 2025
The staff were very helpful.
31 July 2025
Kept me informed during the process, delivered to my expectations
24 July 2025
See above.
22 September 2025
Good service,good communication between customer & staff
22 September 2025
The staff where help and the problem was rectified
22 September 2025
Wanted a pro fitted, mini approved dash cam. Paid upfront and so far really disappointed in the impact its had on dab signal, the suggestion that its blackspots or us and not the dash cam. If issues continue I need to assume the product is inferior
21 September 2025
Kept in touch, updates on the progress of the repair and when you collect the car.
19 September 2025
Very useful video sent and recommendationa
18 September 2025
Good service
16 September 2025
Very friendly environment
16 September 2025
Jack young was brilliant from the start. Showing me what was available and talking me through my options. Dealt with my daft questions very well ??. Professional and easy to understand .
15 September 2025
Tia went out of her way to accommodate a changing and challenging situation which had a good outcome. Additionally the work was done to a high standard and the car presented in spotless cleaned condition.
14 September 2025
Very satisfied
21 September 2025
When I collected my car again Annabelle made it such an exciting experience, explaining in great deal the controls etc ! Making it all very easy and stress free ! Thank you