OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
96 ratings and 58 comments received in the last 90 days.
03 April 2024
Nothng else to say
03 April 2024
Really helpful and friendly staff
02 April 2024
Very satisfied
01 April 2024
Had some interesting discussions leading up to finally agreeing a deal - many positive exchanges of emails also telephone conversations.
01 April 2024
Very quick and professional turnaround
24 March 2024
Danni at Marshall was really attentive, available to answer queries & went over and beyond to find our perfect Mini
23 March 2024
totally professional and enjoyable
14 March 2024
Service is fine no problems
13 March 2024
Pain free throughout the whole process.
16 April 2024
Our service advisor was professional and polite,appointment was on time,nice to have health check video Pleasant waiting area with good coffee!
14 April 2024
The service itself was fine. Witnessed an accident by staff in an overcrowded, rammed car park. Won't be going there again
09 April 2024
Car fixed quickly
24 March 2024
Car fixed under warranty. Despite a cancellation on my part. Courtesy car arranged and given same model as mine so easier to use
21 March 2024
Your service manage gave tremendous service and is a credit to your company.
20 March 2024
Kept updated throughout. Work carried out as specified.
19 March 2024
Very thorough
19 March 2024
Reiss was really helpful and the workshop even repaired a puncture that we didn't know we had.
17 March 2024
Jack was super helpful
14 March 2024
Very helpful, fast service
05 April 2024
We were kept up to date at ever stage of the purchase process