OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 75 comments received in the last 90 days.
30 April 2025
As above
17 April 2025
Because every step of the way we were taken care of
17 March 2025
i was not rushed into making a purchase
16 March 2025
Very good service
14 March 2025
So professional
07 March 2025
Served me promptly. Friendly and knew about the car. Helped with final decisions on exterior and seat colours. Fair price. Came and collected me on a date that suited me and ensured the personal plate was on the car. Plenty of petrol.
05 March 2025
I was treated with upmost respect from start to finish. The whole experience was easy.
04 March 2025
So happy with the experience from test drive to collection
03 March 2025
Was given the gold star treatment from start to finish .. treated like a VIP
07 May 2025
Very satisfied. Very helpful.
07 May 2025
The only thing I would like is my MINI being collected from my home, like they used to do.
06 May 2025
Aways chasing them
04 May 2025
You did what you said you'd do.
30 April 2025
Servicing done well. Recall done as well, without needing to ask. BUT- why have you downgraded the biscuits upstairs!! Disappointing and simply penny pinching!
27 April 2025
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25 April 2025
Please see the above comment
25 April 2025
Easy booking, quick fix, friendly customer service, but expensive
24 April 2025
Excellent and superb customer service from my advisor on the day
23 April 2025
Advisor was very polite and efficient
30 April 2025
From warm welcomes to honest financial chats, Anabel Bound has been fast, pro-active, honest and not pushy at all just the right balance for a sales lady. I was given time and offered a test drive. No question was too ridiculous to ask.